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Frequently Asked Questions


Appointments
Patients are seen by appointments only. Appointments are typically 20 to 40 minutes and we will furnish your
child with an excuse for school for the appointment time. Dental appointments are an excused absence under
California law. In most cases your child can return to school immediately after their dental visit. The doctor will
inform you if your child needs to miss more than a part of a school day.

As a courtesy to you we will attempt to confirm appointments with an automated reminder system to your home
telephone number. However, in the event we cannot reach you, it is your responsibility to keep any scheduled
appointment. Please give at least 24 hours notice to cancel or reschedule appointments.

We ask that all patients allow enough time to arrive at least 10 minutes prior to their appointment so you will be
ready to be seen at your scheduled time. All new patients, parents with very young children and patients
requiring additional attention should arrive at least 15 minutes prior to scheduled appointment time.



Consent & Medical History
All patients under 18 years of age are a minor, consent for treatment from a natural parent or legal guardian is
needed before any child can be seen. Treatment will not be rendered unless proper consent is given. A natural
parent or court appointed legal guardian must be present at and during all appointments to consent to
treatment.

In order to ensure safe and complete treatment for your child, it will be necessary to complete a medical history.
If you need assistance completing this form, please feel free to ask our staff.

Foster children must have a medical history form completed by the person most familiar with the child's history,
consent from the proper guardian, and a copy of the custody papers for our records.



Parents & Children in the Treatment Area
We welcome a parent to accompany the child in the treatment area during their child's treatment. Parents may
be asked to remain in the reception area while the child is being seen by the doctor if it will aid in the child's
care. If you choose not to accompany your child in the treatment area, a parent must remain in the office at all
times during the appointment. Children must have a parent or court appointed legal guardian in the office at all
times during their visit.



Method of Payment
Payment at time of service is expected. Master Card, Visa, personal checks, and debit cards are accepted.



Dental Insurance
We are happy to help you receive your benefits from your dental insurance. It is important that you understand
that as your dental care provider, our relationship is with you, not your insurance company. While filing of
insurance claims is a courtesy to our patients, all charges are your responsibility. Dental treatment for your child
is diagnosed and prescribed solely on need, and is not based on dental insurance coverage.

Insurance benefits may vary with age of child. Please verify eligibility and benefits before your appointment.

For our patients with dental insurance, your estimated co-payment is due at time of service. As a courtesy to
you, we can file insurance claim forms for you. The large number of insurance plans often make it difficult to
determine the exact amount of insurance coverage. It is not unusual, after the patient and insurance company
have paid, for there to be a balance. If there is a balance, you are responsible for the full amount. If there is a
credit you may apply it to further services or have it refunded. Our office is not responsible for monitoring each
contract limitation. Your insurance is a contract between you and your insurance company.

Patients without insurance coverage pay in full at time service is rendered. We accept MasterCard, Visa, Debit
Cards, and personal checks.


We will only file claims for the exact services rendered and dates of service.

Copyright 2007 Dentistry for Children. All Rights Reserved.